Friday, February 17, 2017

Easily Manage the Creation and Maintenance of Purchase Orders throughout your Supply Chain

 

 

NetSuite Advanced Procurement helps companies improve the procurement process by exerting tighter control over spending, simplifying requests for goods and services, and rendering real-time visibility end-to-end.

Key Benefits

  • Reduce work and errors associated with multiple buyer/vendor phone conversations and emails for every purchase.
  • Enforce compliance by requiring purchases to be made only through contracted vendors.
  • Minimize transaction costs by consolidating multiple requisitions into fewer purchase orders.
  • Take advantage of negotiating quantity-based terms and discounts for bulk purchases.

Creating and managing vendors, purchase orders, receipts and all other relevant transactions is one of the simplest, yet comprehensive aspects of our system. Before establishing a purchase contract, NetSuite allows purchasing buyers to email Request for Quotes (RFQs) to vendors and suppliers to get quoted prices on particular items detailing: open bid period, expected order and receive dates, tiered pricing and volume discount. It also notes the postposed incoterms, vendor instructions and payment terms.

With NetSuite, RFQs are sent directly to vendors via emails, allowing targeted vendors to respond with their bid prices via NetSuite vendor center. This allows your vendors extended capabilities to get involved independently without the buyer to enter bid prices from different vendors.

Buyers are able to customize the buying options with quoted rates, volume and/or overall order discount. Once vendors respond to the RFQs, our Advanced Procurement module enables your purchasing department to itemize and analyze extra details before a purchase contract is signed to the awarded vendors. 

When the RFQs are awarded to the vendors, you also have the capability to automate the purchasing process in NetSuite. Once purchase contracts are signed and prices are confirmed, subsequent procurement processes are straightforward. 

If you would like to learn more about this feature, please do not hesitate to contact our team at NXTurn. Our certified consultants can work with you to customize a NetSuite implementation that meets your individual business requirements.

The Advanced Revenue Management feature is available in new accounts that have purchased the module. Those accounts using Revenue Recognition (older version) should contact a NXTurn Consultant to discuss converting to the new version or for other revenue management related needs. 

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Friday, February 10, 2017

Improving Your Bottom Line with NetSuite's Advanced Revenue Management

 

Advanced Revenue Management redefines older terms and adds new functionality to support a variety of use cases and business models 

  • Revenue Commitments are now referred to as Revenue Arrangements
  • Revenue Commitment Lines are now referred to as Revenue Elements
  • Revenue Templates are now referred to as Revenue Rules
  • Revenue Schedules are now referred to as Revenue Plans

New functionalities have been added

  • Item Categories – Grouping of items with similar fair value attributes
  • Fair Value Price List – Factors used in ascertaining prices for an item or item category
  • Fair Value Formula – Allows for formulas to be used in calculating fair values
  • Revenue Allocation Groups – Combines GROUPSUM* with Fair Value Formula
  • Fair Value Dimensions – Additional criteria for fair values related to items or item categories.

FASB Accounting Standard

NetSuite’s development of Advanced Revenue Management was spurred by a new FASB accounting standard. ASC 606 was developed to streamline controls in revenue management across all industry types (transaction exclusions are covered in publication ASC 606-10). Previously, ASC 605/SAB 104 allowed for process protocols to be industry specific.

ASC 606

In ASC 606 there are a series of questions a business must ask in order to determine the appropriate course of action for a revenue arrangement related to a contract or obligation.

Under ASC 606 a company recognizes revenue to reflect the transfer of goods or services to it’s customers for an amount in direct correlation to the obligation of the expectations for the same goods or services. 

These are the steps that follow this protocol:

  1. Identify the contract(s) with a customer
  2. Identify the performance obligations on the contract
  3. Determine the transaction price
  4. Allocate the transaction price to the performance of the contract
  5. Recognize revenue when (or as) the company satisfies the performance obligation

What does this mean and what does it do?

Well, namely, it removes ambiguity in revenue requirements and provides a systematic approach for handling a multitude of revenue issues. It also simplifies the number of requirements that companies must follow in preparing financial statements/disclosures. 

NetSuite’s Advanced Revenue Management solutions meets the requirements set forth in the ASC 606 protocol. The solution was developed not only to meet the new protocol but to also provide a highly configurable and layered approach to how revenue contracts are managed with a focus on ease of use for accounting professionals. It provides multi-element arrangement functionality and allows revenue recognition based on specific/flexible criteria.

Improvements have also been made to revenue-based reports.

One key report is the Deferred Revenue Waterfall Report, which is used to reconcile deferred revenue account balances and display forecasted revenue. It’s incredibly useful. Additionally NetSuite has created tools within the module to assist in deferred revenue FX reclassifications and other reclassifications that were previously handled using manual processes or scripted enhancements.

*GROUPSUM is a function used to accommodate percentage-based fair value calculations. GROUP(n) refers to the revenue allocation group and the expression(expr) is another field or formula. GROUPSUM(n, expr)   These tools coupled with a multitude of other features and settings allow for nearly unlimited flexibility, ensuring the correct revenue is recognized across a variety of tested uses cases. Use case example. Your company sells hardware and software but you also provide support against the hardware/software being sold. You may determine that the fair value of the support item is 10% of the sales price of the hardware and software being sold. Both your hardware and software items are part of the same revenue allocation group. Using new functionality available in Advanced Revenue Management you are able to do a few things not previously available; tie items to revenue allocation groups, establish fair value, create a fair value formula and also allocate the GROUPSUM function to the formula. Example infers that Calculated Fair Value is same as sales amounts for Hardware and Software. Revenue Plans are created for items in the following manner: Hardware (upon Fulfillment), Software (upon Fulfillment) and Support (Billing) 

Item Rev Allocation Group (RAG) Sales Amount Calculated Fair Value Amount Revenue Amount
Hardware XX 3000 3000 2093.02
Software XX 1000 1000 232.55
Support   300 400 1974.43

 

How is the Calculated Fair Value Amount RAG Allocation Group XX = 4000 

Our use case determines the Support is 10% of the RAG total = 400 

How is the Revenue Amount Determined for each item?

Total of all item Sales Amounts = 4300

Percent of item allocation (example Hardware) = 3000/4300 = .69767442

Revenue Amount (example Hardware) = .69767442*3000=2093.02 

How is the Revenue Amount determined for Support?

Total Sales – Revenue amounts from Item Group XX = 1974.43 

This complex example demonstrates Advanced Revenue Managements understanding of the nature in which revenue amounts are allocated to each element in a revenue arrangement. 

 

The Advanced Revenue Management feature is available in new accounts that have purchased the module. Those accounts using Revenue Recognition (older version) should contact a NXTurn Consultant to discuss converting to the new version or for other revenue management related needs. 

 

 

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Friday, February 03, 2017

Leading Advertising Agencies Embrace NetSuite's SuiteCommerce Solutions

 

Maintain your creative culture, streamline agency workflows and gain insight to client and project-based accounting. 

  • Improve billing and invoicing accuracy to free cash flow while targeting profitable clients using a rich collection of historical data. 
  • Easily manage traffic using the NetSuite resource management tools to identify available resources and particular skills—and effectively staff your project at the right margin. 
  • Collaborate with virtual teams, easily identify and fill staffing shortfalls, allow staff to access assets and artifacts through collaborative electronic job jackets. 
  • Gain real-time insight to make data-driven decisions on performance through role-based dashboards and KPIs. 

NXTurn features for Advertising Agencies:

  • Pitch And Forecasting
  • Project Management And ProductionResourcing
  • Media And Procurement
  • Execution And Delivery
  • Billing And Revenue
  • Financial And Analytics
  • Global Management 

Download our white paper for a look at why forward-thinking ad agencies upgrade from QuickBooks. Discover the telltale signs of how QuickBooks is failing your business and restricting your growth and learn more about the agencies using NetSuite to optimize their performance and scale business into new markets. 

Download White Paper

 

Posted by Marcy Rudowitz Comments (0)
Friday, January 27, 2017

Discover the Benefits of the On-Demand Workforce

The days of maintaining workforces comprised predominantly of full-time employees are over. On-demand workers give businesses greater flexibility, agility and cost efficiencies.

For the media and publishing sector that is undergoing dramatic disruption due to demographic and technological changes, the need for on-demand workers is much broader than just editorial or creative staff—including technologists, data scientists and others. 

Download a copy of our white paper, "Tapping the On-Demand Workforce: Digital Strategies for Media and Publishing Companies," for a list of key ways media and publishing companies can leverage on-demand workers for positive business outcomes.

Download Now 


Posted by Marcy Rudowitz Comments (0)
Friday, January 20, 2017

The Finance Dilemma: Rising Expectations, Diminishing Returns

Financial services firms are intently focused on the challenges of competing in a fast-changing and dynamic marketplace. Fierce competition, regulatory reform and evolving customer needs are the norm. To survive and thrive in this fast-paced environment, growing financial services companies are turning to the cloud to enable speed, agility and operational efficiencies. 

Download this Research study to explore the key challenges, trends and opportunities in financial management. This report summarizes a survey of Executives in the Financial Services industry and provides insights into: 

  • Top pressures facing finance executives.
  • Opportunities for high-impact improvement.
  • Characteristics of the ideal financial management solution.
  • The benefits of cloud-based financial management.

 Download Research Study


Posted by Marcy Rudowitz Comments (0)
Friday, January 13, 2017

Continually Closing is not a Continuous Close

Closing the books is a resource intensive task requiring business acumen and a concerted effort not only by the finance team, but across all functional segments in the company. If you are at a company that has disparate systems, on different platforms, with middleware and integrations, think carefully about efficiently, accurately and cost effectively closing the books. Yes, you can redesign your processes, remove inefficient activities, etc., but without a modern day financial management system, you may not meet with success.

Download this report to learn how to redesign your processes, remove inefficient activities, etc., but without a modern day financial management system, you may not meet with success.

 Download Report

 


We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


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Friday, January 06, 2017

Modern Manufacturing with NetSuite: This is Not Your Grandfather's Shop Floor

The world of manufacturing is evolving at warp speed, and an industry that was supposedly dying as the world moved toward services is back with a vengeance. 

Download this report to learn how NetSuite can help poise your manufacturing business for success here. 

  • Every product—not just your phone—is smart
  • Manufacturing is customized and closer to the customer
  • The shop floor is much cleaner and quieter
  • There is much more outsourcing in manufacturing 

These are just a few of the many changes in modern manufacturing. As the world of manufacturing speeds ahead toward the Fourth Industrial Revolution, legacy MRP simply will not cut it. Modern manufacturers in our fast- paced, high-tech world need a nimble, high- tech business system to match.

Is your company ready for the Fourth Industrial Revolution?

Download Report

 


We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


Posted by Marcy Rudowitz Comments (0)
Friday, December 30, 2016

HOW TO AVOID THE PITFALLS THAT RESTRICT BUSINESS GROWTH

Learn how an integrated software platform helps companies avoid inefficiencies and grow more profitably

As fast-growing companies expand their business operations, add new customers and deal with new challenges, it’s critical that they have systems that enable them to operate and grow in the most efficient and profitable manner. Too often, businesses are held back by standalone software silos that cut into performance and profitability.

Download this white paper to learn how leading businesses have eliminated their information silos by running their business on a single, unified cloud platform like NetSuite. Featuring case studies of real-world companies using a single system, this informative paper shows how a cloud suite can:

  • Improve employee productivity, deliver real-time business visibility and reduce IT costs and complexity.
  • Increase speed and precision of business processes, from order management to financial close to fulfillment.
  • Provide scalability for rapid growth in new markets, products, customers and geographies.

Download Now

 


We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


Posted by Marcy Rudowitz Comments (0)
Friday, December 23, 2016

Distributors Turning to a Unified System to Drive Sales

 

The US wholesale distribution market is estimated at $7 trillion and is growing at a rate of 5 percent per year. Every distributor wants a bigger slice of that pie but many struggle to retain existing market share. They need to constantly improve the efficiency of their operations just to maintain revenues.

A recent Deloitte report found that to address the challenge of flattening revenues and falling profits, wholesale distribution companies should focus on cross-selling and upselling. This was backed by a report produced by MDM.com that revealed 63.3 percent of wholesale distributors plan to grow revenue from existing customers in the next year.

To improve business interaction with customers they must achieve three goals. They need to understand their customer, make doing business with them easy and anticipate what those customers want next.

Understand the Customer

Do you put yourself in the shoes of your customer often? Do you understand what each channel of interaction looks like? For example, how long do your customers stay on hold? How many communication channels do you support?

Your CRM software should understand all these channels, not just the traditional ones. The CRM system should collect the data that you need to understand not just how you interact with them but how they want to interact with you. Those data streams should combine to create a single source of context accurate data. Customers will connect across multiple channels and you must have all of that in the same conversation thread inside the CRM package. Once collected that data needs analyzing and insights for understanding and improvement delivered.

The CRM system should also be available everywhere, not just on the desk in the office. The adoption of software is successful when it works simply wherever the user is. A recent study in Europe showed that mobile enabled sales automation tools improve revenue in wholesale distribution.

The CRM system also needs to be integrated throughout the organization. In the modern organization, every employee is a salesperson, from sales and marketing and customer service right through to accounting. Each touches the customer and adds data to the CRM system that can be used by everyone.

Making Business Easy

Distributors can no longer depend on sales reps putting in the miles, building relationships and taking order after order. There is a place for building up the personal relationships but customers expect to interact through different channels. Business customers now expect the same experience when dealing with their suppliers as they do when they buy online. It is not enough just to have an online presence. Customers want a full ecommerce platform that they can search and purchase through.

That platform is no longer just servicing desktop users. As the business world becomes more mobile many buyers will be out and about themselves using laptops, tablets and mobile devices. The ecommerce platform therefore needs to be available through all channels and devices that a buyer might use.

Ecommerce also cannot stand alone. It needs to be integrated with the back office systems such as inventory and warehousing as well as marketing and CRM. While sales reps can communicate the identified upsell and cross sell opportunities the Ecommerce platform needs to do that automatically. 

Beyond CRM

If every person in the business touches the CRM system, then every business system should do so as well. This is not about making the CRM system do everything. It is integrating the different elements of the business operation onto a single platform. Every transaction involving a customer is recorded in one system or another. Those systems include ecommerce, service, marketing, sales orders and CRM. They also include the applications that support the business such inventory and warehouse management.

The ability to analyze that data, delivering insights into customer behavior is where differentiation can happen. Understanding that customer satisfaction levels are higher when goods are shipped from a specific warehouse can open up sales opportunities. Perhaps there are other goods that can be stocked at that warehouse.

Trend analysis will enable the sales team to start selling proactively. Perhaps there is a seasonal drop in shipments to a customer. This opens an opportunity if the sales team can find out what the customer is buying instead. This 360-degree view of the customer can also deliver insights into new services that customers want. If after sales calls to the service department are high for specific products, then perhaps a new service can be offered.

New services bring new challenges. New skills are required by employees and new business models may need enabling. Those new business models also need the support of invoicing that does not fit the traditional wholesale distribution industry. Service contracts, subscriptions and costs based on usage can all be considered.

Choosing the Right Technology

Industries today are evolving quickly. Manufacturers are becoming retailers and wholesale distribution is not immune to this trend. Selecting the right business solution is key to success. Distributors need a business solution that supports more than the traditional front and back office functions. They also want functionality that is traditionally seen in other industries such as retail, services, consulting and even manufacturing.

Original content for this article can be found on www.NetSuiteBlogs.com.

 

Contact Us

 


We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


Posted by Marcy Rudowitz Comments (0)
Friday, December 16, 2016

NXTurn Improving the Customer Experience in Fashion Brands

Retailers and fashion brands are under enormous pressure to provide better shopping experiences while remaining profitable. That has meant evaluating different technology platforms with the hope of improving the customer journey efficiently and cost-effectively. Yet most are scratching their heads at where to even begin.

Below are the five strategic steps retailers and fashion brands need to take to deliver superior customer experience and resolve the technology obstacles that inhibit innovation.

Build your foundation

To achieve success in today’s digital competitive marketplace, businesses must simplify processes by consolidating their core systems. Remedying siloed systems and initiating a one-system approach is your first step. You’ll eliminate data fragmentation and duplication, while delivering real-time information, creating efficiencies and opportunities to improve the customer experience.With a one-system approach, your back-end enterprise resource planning (ERP), customer relationship management (CRM) and order and inventory management systems will reside on one platform. You’ll get a single source of the truth for customer, order and inventory data in real-time, making that data available to all existing and future front-end, customer-facing systems.

Establish your digital platform

With your foundation in place, you can seamlessly connect more modern and advanced channels within any part of your business. An ecommerce platform will serve as the base of your digital platform. Unified with your back-end systems, you’ll provide instant access to inventory and customer data to your web store to display accurate inventory levels to shoppers, including store availability, and deliver relevant cross-sell and upsell merchandising offers.

Extend digital to the store and beyond

Unify your online and offline channels by extending your digital platform to support a modern Point of Sale system (POS). Your POS will now operate on the same digital platform as your ecommerce system, creating a seamless experience between online and offline. The shopping journey can start in one channel and easily transition to another. Sales associates can quickly leverage customer, inventory and product data for effective, in-store experiences. Other channels, including pop-up stores, catalogs, call centers and kiosks will also connect seamlessly to the back-end, allowing shoppers to truly buy anywhere, return anywhere.

Maximize engagement and innovation

Design innovative customer acquisition and retention experiences with your ecommerce and POS systems, utilizing your single source of customer, order and inventory data. With a central digital communications hub, provide personalized engagements and marketing campaigns designed to motivate customers and deliver exceptional experiences at every touchpoint, focusing on relevancy and value throughout the customer life cycle.

Drive market disruption

No longer limited by technology, digitally disrupt your industry and transform your business. You’ll streamline your operations and end the never-ending cycle of maintaining legacy, back-office IT systems and siloed, channel-specific software. From there, you’ll gain the agility and scalability to grow your business. Company resources previously dedicated to maintaining multiple systems with heavy integrations can be refocused to innovating the customer experience over and over.

Your New Customer Experience

With a unified commerce platform in place, technology is no longer a limiting factor. Delivering the ultimate customer experience arrives when you no longer depend on technology providers to help you create and engage in new, disruptive ways. Businesses can take disruption into their own hands.With the single source of truth, you’ll provide consistent and relevant experiences across all customer touchpoints and sales channels to differentiate your brand by seamlessly moving with your customers from their desktop, to their smartphone, to your stores and to your call center. You’ll also provide shoppers with relevant, timely and personalized engagements. Altogether, you’ll give customers what they expect from a brand experience, gain their loyalty and be rewarded with their repeat purchases.

Contact Us


NXTurn Selected as Top IT Service Firm

A new class of business customers are entering the workforce, promoting innovation and demanding new solutions. Check out the report by Clutch showcasing this year's report announcing the leading IT services companies in Texas.

Read More


We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


Posted by Marcy Rudowitz Comments (0)
Friday, December 09, 2016

NXTurn News You Can Use - December 2016

Seal Shield increases audience reach with NXTurn  

Seal Shield selected NXturn, a NetSuite 5-Star Award Partner to manage the NetSuite product implementation and long-term enterprise goals. This has resulted in improved customer service, increased marketing ROI, and process integration.

Providing infection control services in healthcare and across other vertical markets now demands constant innovation to meet changing needs and require technology that can enable and adapt to that innovation. As the pace of change continues to accelerate in the healthcare industry, digital transformation has become a key strategic initiative for staying ahead of the curve.

Download our Case Study to learn more about how Seal Shield has partnered with NXTurn to prevent infection and improve health outcomes. 

Download the Seal Shield Case Study



Solving the Business Dilema

 

Now billing is becoming even more complex as services organizations juggle multiple billing models — T&E, fixed fee, milestone, percent complete, prepays, retainers and hybrids that combine various elements. Some clients will ask for a complex one-off billing model, and many clients want line-item transparency that a disjointed billing ecosystem can’t satisfy.

Learn more about professional services automation software (PSA) tailor-made for the challenges of services organizations, including billing.

Read More


NetSuite, A Recurring Theme Among the Deloitte Fast 500

Fast-growing companies always seem to have several things in common: interesting products; innovative business models; remarkable services; and great leadership teams. With the 2016 Deloitte Fast 500, this is especially true. By choosing NetSuite as their ERP system, Deloitte Fast 500 companies already have a platform for growth. Let’s take a deeper look at the list of winning companies.

Read More 


Registration is now open to SuiteWorld17

We are excited to announce that SuiteWorld17 will take place in Las Vegas, Nevada from April 24-27, 2017. SuiteWorld is NetSuite’s annual celebration of customers and partners who run remarkable businesses through the power of the NetSuite platform. 2017 marks our 7th year of bringing 6,000 of the best-of-the-best in cloud computing to one place – with the singular objective of moving your business forward. SuiteWorld17 will be the biggest and boldest one yet.

Conference Registration 


New Strategies for the Age of Digital Disruption 

Digital disruption is hitting industries across the board—but the impact on advertising is especially deep. In this environment, advertising agencies need to respond quickly to these new technology-powered opportunities, and innovate rapidly and constantly.

Webinar Dramatically Improve Services Delivery Through Better, Data-Driven Decisions

Learn how to easily analyze the metrics that matter and take action in this webinar.

Reserve your spot: December 15, 2016, 10 – 11 a.m. PT

Come join NetSuite’s services experts for this webinar, Dramatically Improve Services Delivery Through Better, Data-Driven Decisions, and see how the top services organizations are measuring their business.OpenAir is the only PSA solution that lets you manage and track all your important KPIs and progress as part of one standard solution. Over 1,500 companies rely on these pre-built reports every day to run their business—you can trust them too.

Webinar Registration  

Posted by Marcy Rudowitz Comments (0)
Friday, December 02, 2016

The Catalyst for Unified Commerce

Shoppers are more in control than ever. Smartphones have put everything at their fingertips and given them the power to demand an anytime, anywhere shopping experience.

This isn’t a new revelation for the retail industry. According to the Boston Retail Partner’s 2016 Digital Commerce Benchmark Survey of 500 top North American retailers, 56 percent report they plan to focus on providing a consistent brand experience across channels as a top digital priority.

Download the report: 2016 Digital Commerce Survey

Retailers also know that they need a different approach to meet these customer demands –one that eliminates siloed, point solution systems and creates a single version of inventory, product and customer information that can be used across all channels.

To unify the experience across channels requires a unified technology platform, yet only 22 percent of retailers have adopted a unified commerce platform. However, 73 percent of retailers plan to have a unified commerce platform implemented with the next three years, according to the survey.

Many retailers consider an order management system (OMS) as the heart of their unified commerce platform. And while many retailers are investing in their ecommerce platforms, overall, retailers are more focused on the omnichannel customer experience and less concerned with single-channel opportunities.

Uncorking Unified Commerce Success

  • Reduced average order processing times from 20 minutes to 20 seconds.
  • Real-time access to KPI’s to analyze and respond quickly.
  • Better customer experience by utilizing a single source of order, item and customer information.

 Download the 2016 Digital Commerce Survey

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Customers