Friday, November 25, 2016

Making it in the Omnichannel Big Leagues

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With Black Friday, Shop Local Saturday and Cyber Monday just days away, the holiday season fast approaching and e-commerce exploding around the globe, opportunities for small-to-medium businesses (SMBs) in the retail industry are skyrocketing — and the rules of the game are changing.

Cloud-based e-commerce and enterprise resource planning (ERP) applications are lowering the barrier to entry, while mobile technology is transforming how customers order — and how companies fulfill orders. With technology to automate fulfillment processes, many SMBs are seizing the opportunity to compete successfully in multiple retail channels. 

Omnichannel: The Curve Ball
Whether customers order via direct-to-consumer (e.g., Amazon), in-store or direct from a retailer website, they expect a seamless order and delivery process. And although approximately 84 percent of the retailers polled by Retail Systems Research believed that a consistent customer experience across all channels was very important, actually doing so is challenging.

Smaller, high-growth companies must contend with the rigorous requirements of each distribution channel, ranging from next-day shipping to specialized branded pack slips to complex shipments for big-box retailers that require SSCC labels and advanced shipment notifications (ASNs).

 

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Contact Us

To learn more about the implementation for Tacoma Screw, please contact NXTurn by phone at 888.450.3330 ext. 307 or by email at sales@nxturn.com. 

About NXTurn

Since 2005, NXTurn has assisted hundreds of NetSuites customers with quality implementation, support, customization, integration and eCommerce services. NXTurn is a leading provider for NetSuite’s on-demand, integrated business management software for growing and midsize businesses and NXTurn provides a fast, cost effective, reliable way to integrate and manage external applications and data with your NetSuite account.

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